Full Features List
Full Features List
All of our DOTVOX VoIP plans include a wealth of innovative communication features. Our Select, Preferred, and Premium VoIP plans have optional features designed to give your business the tools to compete effectively. Take a look at the full list of desktop, mobile, and Add-on features available below.
DOTVOX Features
Enables users to have up to ten phone numbers and/or extensions assigned to them.
Configures an analog telephone connected to an Analog Telephone Adaptor (ATA) to automatically call a pre-configured telephone number when taken off the hook.
Enables a user to reject calls from anonymous parties who have explicitly restricted their Caller ID.
Enables a user to allow/not allow users to Barge-in on your calls.
Designates a phone number all calls will route to in case the original number dialed is unreachable.
Provides the ability to monitor the phone status of users within a defined group (for example, busy, idle, do not disturb).
Enables a user to redirect all incoming calls to another phone number.
Enables a user to redirect calls to another destination when an incoming call encounters a busy condition.
Enables a user to redirect calls to another destination when an incoming call is not answered with a specified number of rings.
Enables a user to define criteria that causes certain incoming calls to be redirected to another destination.
Includes information such as start date, start time, calling number, called number, caller ID, call duration, and type of call.
Enables a user to place an existing call on hold for an extended period of time, and then retrieve the call to resume conversation.
Enables a user to dial a number when viewing call logs from the call log on a phone, My Phone web portal, or DOTVOX client.
Provides an email notification to a user when they receive a phone call meeting specific defined criteria.
Enables a user to redial the last number they called by clicking the feature button on their phone or by dialing the call redial feature access code.
Allows users to call the last party that called, whether or not the call was answered by entering a feature access code.
Enables a user to consult with the add-on party before transferring the caller.
Enables a user to transfer a call to another party unannounced without conversation.
Enables a user to answer a call while already engaged in another call.
Displays the Caller ID information of the waiting party in support of the Call Waiting Feature.
Users can make click-to-dial calls, access contacts, and manage selected DOTVOX PBX features directly from a Chrome browser.
Enables a user to answer a call directed to another phone in their group by dialing the respective feature access code followed by the extension of the ringing phone.
Enables the user to barge-in on the call if already answered, thereby creating a three-way call.
Allows users to set their station as unavailable so that incoming calls are given a busy treatment.
Allows users to access Contacts and Contact Groups within their organization.
Enables users to dial only the extension number to call other members of their business group, without requiring the called parties full 7 or 10 digit number to be dialed.
Codes that can be entered through the phone keypad to control the configuration of certain features.
Enables a user’s phone profile of phone number, features, and calling plan to be temporarily loaded onto a shared (host) phone.
Provides the calling name and number provided by the caller’s service to the user’s equipment which can be displayed if equipped.
All outgoing calls from user stations will reflect the Main Office Caller ID Number rather than the individual station number.
A solution that allows users to unite their desktop phone with their mobile phone under one single business identity by extending the DOTVOX PBX features transparently to a user’s mobile phone.
Allows users to add up to 5 other parties to a call.
A “Fixed Mobile Convergence” feature that provides Simultaneous Ring, Unified Outbound Caller ID, LD and International Deflection, and Fixed Mobile Transfer functionality via the Office Anywhere Portal.
Enables a user to block delivery of his/her identity to the called party.
Allows users to create and manage personal contacts in their web portal.
Allows a user’s phone to ring with a different cadence based on pre-defined criteria.
Allows users to exclude themselves from the group and directory listings visible to other users.
Enables user-to-user intercom service across an enterprise.
Enables telecommuters and mobile workers to use all of their features while working remotely.
Enables a user to define criteria that causes certain incoming calls to be allowed.
Enables an end user subscriber to define criteria that cause certain incoming calls to be blocked.
Enables users to define a “find-me” list of phone numbers that are alerted sequentially for incoming calls that match specified criteria.
Allows for incoming calls to ring on up to 35 additional Site phones simultaneously for a Premium Station, and 5 additional Site phones for a Standard Station, connecting the first phone to be answered.
Enables users to have multiple phones ring simultaneously when any calls are received on their DOTVOX phone number.
Allows users to program up to one hundred personal speed dial entries (00 -99) that can be dialed directly from the portal or used on their desk phones.
ATAs supporting T.38 are validated and tested; Analog faxes can be connected to an ATA line associated with a DOTVOX PBX station.
Allows users to access their voicemails via multiple options beyond direct phone access.
Allows users to access their voicemails via multiple options beyond direct phone access.
Web tools for Site self-administration and the User Dashboard that allow for easy setup and manipulation of features.
Video Calling is supported between video enabled phones and clients on the same DOTVOX system.
Allows a user to retrieve and listen to their voicemails and inbound fax messages (if inbound fax configured for that user) via the My Phone dashboard.
Provides a recorded announcement message and the ability for a caller to record a voice message for the called party.
Add-on Features
A Hosted POTS line feature. Provides all the benefits of the traditional POTS provider hunt group, with enhanced control, and significantly less cost.
A feature rich Key System replacement solution for the retail environment.
A Hosted POTS line feature. Provides all the benefits of the traditional POTS provider hunt group, with enhanced control, and significantly less cost.
A feature rich Key System replacement solution for the retail environment.
DOTVOX One Bundle
Desktop client is supported on Microsoft Windows desktop and laptop devices.
Desktop client is supported on Apple OS X based devices.
Mobile app is supported for Android smart phones.
Mobile app is supported for iOS based smart phones.
Saves call history for placed, received, and missed calls from any device.
Provides easy access to call settings controls for key features such as Mobility, Out of Office, and Do not Disturb.
Allows you to initiate a call with a contact as a click to dial call so that you can pick the call up with your desktop VoIP or Office Anywhere phone.
Enables access to the Enterprise directory.
Supports a variety of wired and wireless headsets.
Supports a wide variety of in call actions during a voice call.
End-user may choose to make a “Call-Through” outbound call utilizing the cellular data network.
Provides users with notifications to indicate Incoming & missed calls, and message waiting indications.
Can be configured to integrate with Outlook on your desktop computer.
All incoming calls to your business number will alert your UC One Desktop Client and Mobile App, and all outbound calls appear as your business number.
Desktop client is supported on Microsoft Windows desktop and laptop devices.
Desktop client is supported on Apple OS X based devices.
Mobile app is supported for Android smart phones.
Mobile app is supported for iOS based smart phones.
Saves call history for placed, received, and missed calls from any device.
Provides easy access to call settings controls for key features such as Mobility, Out of Office, and Do not Disturb.
Allows you to initiate a call with a contact as a click to dial call so that you can pick the call up with your desktop VoIP or Office Anywhere phone.
Enables access to the Enterprise directory.
Supports a variety of wired and wireless headsets.
Supports a wide variety of in call actions during a voice call.
End-user may choose to make a “Call-Through” outbound call utilizing the cellular data network.
Provides users with notifications to indicate Incoming & missed calls, and message waiting indications.
Can be configured to integrate with Outlook on your desktop computer.
All incoming calls to your business number will alert your UC One Desktop Client and Mobile App, and all outbound calls appear as your business number.
DOTVOX Collaboration Bundle
Allow users to easily define and organize contacts.
Enables users to share your desktop computer screen with a contact.
Enables users to share your desktop with multiple contacts.
Users can offer to send a file to a contact they are in a chat session with.
Supports one-to-one Instant Messaging (AKA “chat”) with your contacts.
Supports group Instant Messaging (AKA “chat”) with your contacts.
Maintains local copies of your chat history.
An always available and permanent virtual room you can use to chat with anyone that joins.
Desktop client reads Outlook appointments.
For each contact you have subscribed to, you can see their presence information. Similarly, your contacts can see your presence on their contact list.
Allow users to easily define and organize contacts.
Enables users to share your desktop computer screen with a contact.
Enables users to share your desktop with multiple contacts.
Users can offer to send a file to a contact they are in a chat session with.
Supports one-to-one Instant Messaging (AKA “chat”) with your contacts.
Supports group Instant Messaging (AKA “chat”) with your contacts.
Maintains local copies of your chat history.
An always available and permanent virtual room you can use to chat with anyone that joins.
Desktop client reads Outlook appointments.
For each contact you have subscribed to, you can see their presence information. Similarly, your contacts can see your presence on their contact list.
Site and Optional Features
Web tools for Site self-administration and the User Dashboard that allow for easy setup and manipulation of features.
Ensures that the end user subscriber of the device is authorized to gain access to the DOTVOX PBX service.
Automated call answering and routing to the desired party or station.
A carrier-class, communications management product for Call Center agents and Supervisors.
“Parks” a call using the Call Park Feature Access Code. Once a call is parked, it can be “Retrieved” at the same or another phone by using the Call Retrieve Feature Access Code.
Designated stations logically grouped together to take incoming calls.
Provides an interface to manage the customer inbound and outbound calling plans for each site and specific user/phone numbers.
Allows subscribers to be able to view the caller ID information of users from an external site/enterprise.
A set of stations can be logically grouped together so that incoming calls ring all phones simultaneously, or ring in sequence until answered.
Allows a user to initiate a unidirectional page to a predefined set of users by dialing an assigned phone number or extension.
Provides DOTVOX PBX Service Provider (SP) administrators with call intercept capability using call routing and announcement options.
Allows subscribers to be able to view the caller ID information of another user within the same site/enterprise.
Pre-recorded music or announcements are played to callers when placed on hold.
A virtual user/service that handles incoming calls from Office Anywhere locations and prompts for the destination address.
Provides a mean to separate traffic within the customer LAN, allowing them to apply distinct logical networking policies.
Provides an interactive voice response (IVR) application that can be called by members of the group from any phone, to manage their services and voice mailbox, or to change their passcode.
Site Add-on Features
Provides fully hosted solution to record, store, organize, and access recordings of customer calls.
An integrated feature allowing multiple callers to join in a single call which enables meetings among diversely located invitees at any time.
A thin client Telephony Attendant Console used by “front-of-house” receptionists or telephone attendants, who screen inbound calls for enterprises.
Provides fully hosted solution to record, store, organize, and access recordings of customer calls.
An integrated feature allowing multiple callers to join in a single call which enables meetings among diversely located invitees at any time.
A thin client Telephony Attendant Console used by “front-of-house” receptionists or telephone attendants, who screen inbound calls for enterprises.
