How VoIP and Outlook Integration Benefits You
One of the biggest perks of a hosted VoIP service is the Microsoft Outlook integration feature that allows businesses to integrate their Outlook calendar and Outlook directory with their VoIP service.
With all the hustle and bustle that comes with a productive workday, it’s nice to know your VoIP system works with you to keep your contacts and schedules organized. Integrating both your Outlook calendar and Outlook directory with your VoIP client takes the pressure off manually updating each database to stay on track while also unifying your time management resources into a centralized location.
Outlook Directory Integration
Configured through the VoIP desktop client’s preferences, this Outlook integration feature recognizes the contacts in your office Outlook directory and includes those contacts when you search for them in your professional VoIP directory. Users can:
• Click-to-dial contacts
• Review detailed contact information
• Review contact history
• Save previously unknown contacts to directory
• Synchronize changes to directory across platforms
Outlook Calendar Integration
Similar to the directory integration, your VoIP client will read your calendar and check your appointment status in real time. If you’re scheduled for a meeting, for example, your availability will automatically be updated to reflect your status. Users can:
• Accurately automate presence updates
• Review meeting or appointment information
• Synchronize changes to calendar across platforms
When your Outlook calendar and directory are integrated right into your VoIP client, you’ll boost your communication efforts since all the information you need is right in front of you and up-to-date. Whether you’re collaborating on a project with a colleague, relaying an email over a phone call, or scheduling a meeting with a new contact, you’ll have the tools you need to do it all.
Once you synchronize and consolidate your time management resources, you’ll be surprised how you functioned before. Since there’s no fumbling for numbers, scanning old emails, connecting disjointed contact info, forgetting meetings, or any other pesky situation on an integrated system, you’ll be more efficient with a solution that keeps you sync’d, organized, and prepared for any contact.
Real-time synchronization, presence automation, and click-to-dial features simply make time management easier. In today’s word it’s easy to get distracted, so it helps to have a helping hand along the way! You can update contact information on one platform, for example, and you won’t have to worry about changing it on the other—making it easy to put your focus where it really matters: your business.