Home/Tag: Softphone

Better VoIP: A New Year’s Resolution

By |2018-01-08T14:46:27+00:00January 3rd, 2018|DOTVOX Service Plans|

A New Year for Better VoIP Service Rather than grabbing that new gym membership or powering through mountains of salad to meet your 2018 New Year's Resolutions, why not make a real change and commit to a better VoIP phone system this year? In my opinion, I think some companies stick with a bad phone service because [...]

What is an IP Phone?

By |2017-12-20T05:02:22+00:00September 14th, 2016|VoIP|

The IP Phone Explained   An IP phone is a telephone that uses the Internet to transmit voice data rather than a traditional phone line or cellular network. IP phones can take on many forms and shapes, including hardware-based phones, software-based phones (often called “softphones”) used on desktop or laptop computers, and a mobile app [...]

VoIP User Dashboard: Navigating Your VoIP User Controls

By |2017-12-27T21:20:05+00:00April 20th, 2016|Call Center, DOTVOX Service Plans, VoIP|

What's Included in the DOTVOX VoIP User Dashboard   When you’ve got a powerful VoIP communications tool at your fingertips, it’s nice to know a user dashboard gives you granular control over each individual aspect of your plan. From voicemail settings to call forwarding, from call history to downloadable databases, your DOTVOX user dashboard provides each employee [...]

VoIP Softphone 101: Uses and Applications

By |2018-02-21T23:48:52+00:00March 4th, 2016|Guides, Phones, VoIP|

Using VoIP Softphone Technology to Your Advantage   Today, companies are finding it easier and more cost-effective to use VoIP headsets rather than handheld desk phones to make calls. Using a VoIP softphone and hands-free technology, employees gain the opportunity to strengthen communication efforts and boost overall productivity—ushering in a new era of worker efficiency. [...]