Hunt Groups

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Mobile Workforce Case Study

By |2018-05-09T16:25:29+00:00May 9th, 2018|Guides, VoIP|

How Hosted VoIP Business Communications Benefits a Mobile Workforce Background Information COMPANY: RE/MAX Independent Office INDUSTRY: Franchise - Real Estate EMPLOYEES: 15 PRODUCT / SERVICES:  DOTVOX Hosted VoIP, Mobile App, Hunt Groups, 24/7/365 Support ABOUT: Based in Kingsport, Tennessee, the family owned and operated RE/MAX real estate office works hard to provide their clients with the most positive real [...]

DOTVOX Call Center Solution

By |2018-06-13T08:36:20+00:00March 28th, 2018|Call Center, DOTVOX Service Plans, VoIP|

Stellar Customer Service, 24/7 DOTVOX’s Call Center solution provides a virtual platform for company supervisors and agents designed to optimize and strengthen business-to-customer relations. Used by companies big and small, our call center services allow businesses or organizations to gain greater control over their services methods — and ultimately their customers’ satisfaction.   DOTVOX Call [...]

Multi-Site VoIP Case Study

By |2018-03-21T16:16:50+00:00March 21st, 2018|Call Center, Collaboration, DOTVOX Service Plans, Guides, Phones, Unified Communications, VoIP|

How a Multi-Site Company Benefits from Hosted VoIP Business Communications Leveraging VoIP for Multi-site Offices How DOTVOX helped strengthen key communication points in financial services industry. Background Information Company: Nationwide Leader in Financial Services Industry: Financial Services - Mortgage Lending Employees: ~250 Product / Services: VoIP Phones, DOTVOX Service, Ongoing Support About: Based out of Arizona [...]

Multi-Site VoIP Solution

By |2018-03-14T16:35:21+00:00March 14th, 2018|Collaboration, Unified Communications, VoIP|

The Only Voice System You’ll Need for Your Multi-site Company DOTVOX Bridges the Communication Gap Between Office Locations Rather than using separate phone systems for each company branch, multi-site companies can bridge communication gaps and decrease operational costs by leveraging a unified communications solution. With DOTVOX, all of a company’s voice and data traffic is [...]

DOTVOX Call Center Features

By |2018-03-14T16:27:49+00:00March 13th, 2018|Call Center, VoIP|

DOTVOX’s Call Center solution provides a virtual platform for company supervisors and agents designed to optimize and strengthen business-to-customer relations. Used by companies big and small, our call center services allow businesses and organizations to gain greater control over their services methods — and ultimately their customers’ satisfaction. Below we've highlighted a brief list of [...]

Poor Call Quality…Is it Time to Switch Providers?

By |2018-03-05T22:55:04+00:00February 22nd, 2018|Phones, VoIP|

Are your business calls sometimes muffled or spotty? If yes, check this out: DOTVOX, our hosted VoIP phone system, allows you to make phone calls with crystal clear sound quality (called HD Voice in the VoIP industry), making callers sound as if they were right there in the room with you. If you have poor quality [...]

Key Hosted VoIP Call Center Features

By |2017-12-20T05:07:15+00:00July 29th, 2016|Call Center, VoIP|

11 Critical VoIP Call Center Features Whether you’re choosing between VoIP providers or learning about hosted call centers in general, look no further: we’ve listed 11 key VoIP call center features your company needs for a sturdy and well-equipped deployment.   VoIP Call Center Features   User/Supervisor Dashboards – Company agents and supervisors have access [...]

Why VoIP Business Continuity Planning Works

By |2017-12-27T20:41:36+00:00July 14th, 2016|Hosted PBX, VoIP|

What's Your VoIP Business Continuity Plan?   Business continuity planning is a critical practice many businesses can often overlook. Without a plan in place to thwart network downtime and to stay connected to important clients and contacts, companies are putting themselves at unnecessary risk for unplanned expenses, significant loss of business, and serious damage to [...]

Welcome to the Modern Business Phone System

By |2017-12-27T20:47:32+00:00June 8th, 2016|DOTVOX Service Plans, Hosted PBX, Phones, Virtual Fax, VoIP|

The early 90’s called and they want their phones back. It’s the 21st century, but is your business phone system still holding your business in the dark ages? If you’re missing calls after hours, having to manually transfer to different extensions, or don’t even have extensions, then you’d be happy to learn that advanced phone [...]

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