Call Recording

/Tag: Call Recording

DOTVOX Call Center Solution

By |2018-06-13T08:36:20+00:00March 28th, 2018|Call Center, DOTVOX Service Plans, VoIP|

Stellar Customer Service, 24/7 DOTVOX’s Call Center solution provides a virtual platform for company supervisors and agents designed to optimize and strengthen business-to-customer relations. Used by companies big and small, our call center services allow businesses or organizations to gain greater control over their services methods — and ultimately their customers’ satisfaction.   DOTVOX Call [...]

DOTVOX Call Center Features

By |2018-03-14T16:27:49+00:00March 13th, 2018|Call Center, VoIP|

DOTVOX’s Call Center solution provides a virtual platform for company supervisors and agents designed to optimize and strengthen business-to-customer relations. Used by companies big and small, our call center services allow businesses and organizations to gain greater control over their services methods — and ultimately their customers’ satisfaction. Below we've highlighted a brief list of [...]

Key Hosted VoIP Call Center Features

By |2017-12-20T05:07:15+00:00July 29th, 2016|Call Center, VoIP|

11 Critical VoIP Call Center Features Whether you’re choosing between VoIP providers or learning about hosted call centers in general, look no further: we’ve listed 11 key VoIP call center features your company needs for a sturdy and well-equipped deployment.   VoIP Call Center Features   User/Supervisor Dashboards – Company agents and supervisors have access [...]

Top 3 Benefits of Call Recording

By |2017-12-27T21:41:00+00:00January 12th, 2016|Hosted PBX, VoIP|

How To Use Powerful Call Recording Features A phone system with call recording features allows you to record all calls at any time. This feature can be used in many ways to improve your business. You can use recordings to track all your calls and use them as reference for training materials or previous calls [...]

Hosting A Call Center With VoIP

By |2017-12-28T18:21:55+00:00December 23rd, 2015|Call Center, Hosted PBX, VoIP|

The Tools To Build A Call Center For many businesses, having a call center is extremely important. Any industry can benefit from utilizing VoIP solutions to handle all incoming and outgoing calls. Your business has a variety of tools that can make all calls effective so you can provide the best service to your customers. [...]