Call Forwarding

/Tag: Call Forwarding

DOTVOX Call Center Solution

By |2018-06-13T08:36:20+00:00March 28th, 2018|Call Center, DOTVOX Service Plans, VoIP|

Stellar Customer Service, 24/7 DOTVOX’s Call Center solution provides a virtual platform for company supervisors and agents designed to optimize and strengthen business-to-customer relations. Used by companies big and small, our call center services allow businesses or organizations to gain greater control over their services methods — and ultimately their customers’ satisfaction.   DOTVOX Call [...]

Poor Call Quality…Is it Time to Switch Providers?

By |2018-03-05T22:55:04+00:00February 22nd, 2018|Phones, VoIP|

Are your business calls sometimes muffled or spotty? If yes, check this out: DOTVOX, our hosted VoIP phone system, allows you to make phone calls with crystal clear sound quality (called HD Voice in the VoIP industry), making callers sound as if they were right there in the room with you. If you have poor quality [...]

DOTVOX Select Plan

By |2018-02-21T15:16:42+00:00February 21st, 2018|DOTVOX Service Plans|

Do you ever wonder if you're paying too much for your company phone system? Depending on your employee count, industry, and/or call requirements, you might be paying way more than you need to on your communications costs. How? Because even if your business only needs basic phone system features, it's not uncommon for major phone providers [...]

Mobility Defined for Modern Businesses

By |2018-01-25T17:51:41+00:00January 25th, 2018|Hosted PBX, Unified Communications, VoIP|

The term "mobility" denotes much more than just making mobile phone calls. In the hosted VoIP world, "mobility" is synonymous with the word flexibility, meaning your employees gain the ability to capture more opportunities whenever and wherever they present themselves. Using our mobile app, DOTVOX delivers a variety of mobility features literally any employee can leverage to [...]

Solving Business Phone Outages

By |2018-02-05T05:21:52+00:00January 16th, 2018|DOTVOX Service Plans, VoIP|

Can I ask what your company does when your phones go down from an outage? Do your employees use cell phones in case your desk phones lose power, for example? Or do you wait it out and wait for your service to get back up and running? If you don’t have a business continuity plan [...]

What is Simultaneous Ring?

By |2018-06-13T21:43:17+00:00February 7th, 2017|DOTVOX Service Plans, Hosted PBX|

What Simultaneous Ring Does and How It can Help   Simultaneous ring is a hosted PBX feature that allows users to designate one number that will activate their mobile, office, and home devices simultaneously when called. Commonly shortened and referred to as “sim ring” or “SimRing,” this feature is used to ensure the user is [...]

Call Forwarding Tips for Mobile Workers

By |2017-12-20T05:04:53+00:00August 10th, 2016|Guides, VoIP|

Call Forwarding: Best Practices   With mobile or remote workforces growing more and more common, call forwarding features allowed by a hosted VoIP system can do companies and their out-of-office employees a world of good if utilized properly. Rather than juggling work and personal numbers for each employee, business VoIP solutions allow employees to route [...]

Why VoIP Business Continuity Planning Works

By |2017-12-27T20:41:36+00:00July 14th, 2016|Hosted PBX, VoIP|

What's Your VoIP Business Continuity Plan?   Business continuity planning is a critical practice many businesses can often overlook. Without a plan in place to thwart network downtime and to stay connected to important clients and contacts, companies are putting themselves at unnecessary risk for unplanned expenses, significant loss of business, and serious damage to [...]

Welcome to the Modern Business Phone System

By |2017-12-27T20:47:32+00:00June 8th, 2016|DOTVOX Service Plans, Hosted PBX, Phones, Virtual Fax, VoIP|

The early 90’s called and they want their phones back. It’s the 21st century, but is your business phone system still holding your business in the dark ages? If you’re missing calls after hours, having to manually transfer to different extensions, or don’t even have extensions, then you’d be happy to learn that advanced phone [...]