DOTVOX Onboarding Process

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DOTVOX Onboarding Process

If you’re curious about what DOTVOX’s onboarding process is like, here are a few quick details:

We understand proper time management is critical for everyone. So, when we’re onboarding new clients onto a new DOTVOX phone system and/or our virtual fax services, the last thing we want to do is waste everyone’s time with long and gratuitous training sessions.

Since the DOTVOX system is so easy to use, our training sessions are efficient and straightforward to quicken the training process without compromising the impact. We will conduct one-on-one phone calls between our onboarding specialists and your company to ensure you’re getting the exact solution it needs, and also provide live video training sessions if needed to ensure you don’t spend hours scratching your head once your DOTVOX services start.

Users will also receive access to self-service videos and step-by-step product PDFs to help them understand the system even further if needed. If your employees have any questions whatsoever, they’re free to browse our easy to navigate collateral library to troubleshoot the issue without having to call DOTVOX support.

Any phones purchased will come pre-provisioned as well, which cuts out any need to set up phones yourself. For some companies, that could save dozens, if not hundreds of hours.  And, when your phones arrive at your office, you’ll be able to plug them in and start using them right away.

Again, we know how valuable your time is, so we do everything in our power to shorten the learning curve—both for your sake and ours. If there’s anything else you’d like to learn about our onboarding process, please ask.

We’re happy to give you a demo or a quick quote on our services as well, so feel free to click the link, email sales@dotvox.com, or call us at (888) 534-4955 and we’ll be in touch.

By |2018-06-13T08:31:01+00:00March 2nd, 2018|DOTVOX Service Plans, Guides|

About the Author:

Based in Phoenix, Arizona, DOTVOX provides cost-effective VoIP solutions for a variety of industries across the United States. From simple desk phones to large-scale call center deployments, DOTVOX makes it happen.
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