Seamless Transition and Unchanged Pricing: DOTVOX Partners with Peace Communications to Deliver VoIP Services

PHOENIX, October 4, 2023 ─ DOTVOX, a leading Voice Over IP (VoIP) services provider, is excited to embark on a new chapter as it joins hands with Peace Communications, a telecommunications company. This strategic partnership marks a pivotal moment in DOTVOX’s journey as it undergoes a transition to enhance the VoIP services delivered to their valued customers.

As part of this strategic move, DOTVOX will be discontinuing its VoIP services once the transition to Peace Communications is complete. This transition represents a significant step forward, as DOTVOX focuses on delivering a smooth and seamless experience for its customers during this change.

“We are thrilled to announce our partnership with Peace Communications and the opportunities it brings to our customers,” said David Trapp, CEO at Trapp Technology, the parent company that developed the DOTVOX solution. “While DOTVOX will no longer deliver VoIP services, we are committed to ensuring that our customers experience a seamless transition to Peace Communications, a company renowned for its commitment to excellence in the telecommunications industry.”

Key details about the partnership and transition:

  1. Consistent Quality of Services: Peace Communications’ leverages the Cisco BroadSoft platform, a cutting-edge communications solution that will empower you with enhanced features and capabilities. All DOTVOX customers will be migrated to the Cisco BroadSoft platform via Peace Communications.
  2. Transition Management: DOTVOX and Peace Communications are dedicated to managing the transition process with precision, ensuring minimal disruptions for existing DOTVOX customers. Dedicated support teams will be in place to assist every step of the way.
  3. Expanded Communication Solutions: The partnership will provide DOTVOX customers with access to a broader suite of communication services, including advanced unified communications, and more, all designed to meet their evolving needs.
  4. Price Stability: DOTVOX is pleased to announce that, as part of the transition to Peace Communications, pricing and contracts for existing customers will remain unchanged. This commitment to price stability underscores our dedication to ensuring a smooth and seamless transition while providing continued value to our loyal customers. Billing will continue to come from the DOTVOX team until the transition is complete.
  5. Customer Support: Both DOTVOX and Peace Communications is committed to delivering top-notch customer service and support throughout the transition, ensuring a seamless experience for its customers.

This strategic partnership between DOTVOX and Peace Communications reinforces both companies’ dedication to delivering the highest standards of services and customer satisfaction. Together, they are well-positioned to meet the evolving demands of the telecommunications industry and provide innovative solutions that empower businesses to thrive in the digital age.

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MEDIA CONTACT

 

Ashley Capps

Chief Marketing Officer, Trapp Technology

acapps@trapptechnology.com