DOTVOX Unified Communications: A Deep Dive

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DOTVOX Unified Communications: A Deep Dive

DOTVOX offers a comprehensive portfolio of enterprise-grade VoIP devices for business phone systems with basic telephony capabilities to advanced feature-rich functionalities.

Speaking Business’s Language

DOTVOX℠ is the premier provider of cloud-based voice over IP (VoIP) solutions and hardware for businesses seeking a modern alternative to PBX hardware or in-house IT infrastructure. With a dynamic array of features and functions included in each customizable service plan, streamlining your company communications on the cloud with DOTVOX increases the productivity, efficiency, and overall effectiveness of your employees – and your business.

EXPERTS
From initial assessment and provisioning to deployment and onboarding, our certified UCaaS professionals combine their industry knowledge and expertise to ensure your business’s VoIP solution is implemented and functioning exactly the way you want it.

PLUG-AND-PLAY PHONES
We offer in-house provisioning services for new DOTVOX users. Plug-and-play provisioning gives users the ability to connect their VoIP-enabled desk phones to the Internet and use right out of the box – significantly reducing the time spent setting up and deploying your network.

SUPPORT
Our U.S.-based rescue team is available 24/7/365 to handle any setback that might arise for some added peace of mind. Regardless of the obstacle, our experts can remotely handle any issue related to your hosted VoIP service quickly and efficiently.

Boost the Productivity, Efficiency, and Effectiveness of Your Business

 

Hosted PBX

Delivers advanced features and capabilities to your company’s users while sidestepping the high capital expenditures and maintenance costs associated with a traditional on-premise system – giving you the cost-efficiency needed to make the absolute most of your business.

SAVINGS
There’s no need for extra equipment to implement or additional IT and support staff to hire with DOTVOX’s hosted PBX system. DOTVOX minimizes capital expenditures and controls operating costs for a reduced total cost of ownership. (Request a side-by-side cost comparison to see how much you could save!)

SCALABILITY
DOTVOX gives you a scalable solution that allows you to quickly add, move, or change user requirements to accommodate business growth. User and administrator portals allow you and your employees to make changes to the system at any time.

SECURITY AND RESILIENCY
Geographically redundant deployments of our data centers account for an industry standard 99.999% uptime – ensuring your VoIP network is up and running even in the event of an Internet outage, power outage, or any other emergency.

 

VoIP Phones

Available for purchase or lease, DOTVOX offers your company a wide range of quality AudioCodes and Polycom® desk phones, conference phones, and accessories that deliver crystal clear audio and a dynamic set of premium features and functions to each and every user.

DESK PHONES
From entry-level phones to the feature-heavy dual-stack business media stations, your business will find the exact solution it needs for applicable employees. Each phone includes high-definition audio, advanced telephony features, and headset/ handset capabilities.

CONFERENCE PHONES
Our Polycom SoundStation® conference phones deliver HD audio, 360° microphone coverage, advanced echo cancellation, interference detection capabilities, and more to conference rooms and executive offices alike for a premium conference phone solution with no compromises in quality or performance.

PRE-CONFIGURED
Each VoIP device is accurately provisioned by our experts based on your unique business requirements. Right out of the box, your preferences, rules, and required settings are pre-configured and your device will be ready for use as soon as you can plug it in.

 

Mobility

Using your personal smartphone or tablet, engage with important contacts from any location while maintaining your business number. Easily facilitate business conversations while you’re away from your desk– keeping out-of-office exchanges always convenient.

INCREASE COMMUNICATION
Whether you’re texting a client directions or leading a meeting remotely, you’ll have a versatile tool that keeps the information flowing. Available for Android and iOS devices, gain the ability to exchange audio, video, and text data with your most important contacts from anywhere.

INCREASE EFFICIENCY
Regardless of your physical location, all your business contacts and directories can be accessed on your personal device. Rather than opening multiple applications to access critical information, your entire knowledgebase is integrated and available through the DOTVOX mobile app.

BUSINESS CONTINUITY
If your office phones are out of service, you can still receive business calls on your personal device. Additionally, if you need to transfer calls for any reason, you can easily switch communication from your desk phone to your mobile device with no lapse in service.

 

Collaboration

Designed to accommodate all types of exchanges, DOTVOX provides a solution that brings employees and project collaborators together to boost productivity at any time, from anywhere. Share conversations, notes, files, and video on any desktop computer, smartphone, or tablet.

FLEXIBILITY
Users aren’t tied down to any one piece of equipment or location with DOTVOX. Using the MyRoom collaboration feature, employees can message, call, or video chat one another as well as share folders and files – allowing them to communicate in whichever way is most convenient.

PRODUCTIVITY
Skip the formal meetings and get work done faster directly at your desk. Rather than coordinating meetings around everyone’s busy schedules, collaborate on your important projects in a shared virtual workspace to keep communications and projects efficient.

REDUCED TRAVEL TIMES
Your files and directories can be accessed anywhere you’ve got Internet access. Projects can be worked on in real time from any location by all collaborators involved – minimizing the need bring team members into one place for lesser-pressing tasks.

 

Universal Access

In addition to VoIP-enabled phones and mobility solutions, users can access DOTVOX directly from their computer for some added ease-of-use. With services accessible through the web, your work computer just became your most dynamic communications tool.

REDUCE COSTS
Since computers and personal devices can double as business phones, the need to buy a VoIP-enabled desk phone for each employee is completely up to the company. If desired, adopting a Bring Your Own Device (BYOD) policy can help keep costs down.

INTEGRATED COMMUNICATIONS
Employees can integrate their Outlook directory and calendar directly into DOTVOX to stay efficient and up-to-date. No matter the location or device employees use to access DOTVOX, their contacts and notifications are sync’d and available at the push of a button.

HANDS-FREE CONTACT
On any desktop or laptop computer, employees can use headsets if they choose to rather than handheld desk phones. Wearing a headset allows for note taking, web browsing, or any other hands free activity as they communicate with contacts using their VoIP softphone.

 

Call For One. Call For All.

DOTVOX gives your employees the proper tools they need to put their best foot forward in any business situation. With easy installation and affordable service plans available, now has never been a better time to strengthen your business with DOTVOX. So why wait? See our service plans below.

DOTVOX SELECT

  • Call Forwarding, Call History and Call Logs
  • Call Transfer and extension dialing
  • Caller ID
  • Three-Way Calling
  • Video (Point to Point)
  • Auto Attendant
  • Music On Hold
  • Hunt Group Package

DOTVOX PREFERRED

***Includes Office features plus:

  • DOTVOX One App
    • Click-to-Dial from Desktop Phone
    • Outlook Integration
    • Twin to Office Phone
  • Inbound Fax to Email
  • Mobility
  • Shared Call Appearance
  • Visual Voicemail

DOTVOX PREMIUM

***Includes Office & Preferred features plus:

  • DOTVOX One – Collaboration Bundle
    • Contact Management
    • Desktop Sharing
    • File Sharing Instant Messaging
    • MyRoom Collaboration
    • Rich Presence
  • Hoteling
  • Squared Key System Presentation

 

Interested in a DOTVOX solution? Click here to request a price quote for your business. To reach someone directly, please call (888) 534-4955.

By | 2018-06-07T22:44:57+00:00 June 6th, 2018|DOTVOX Service Plans, Hosted PBX, Phones, VoIP|

About the Author:

Based in Phoenix, Arizona, DOTVOX provides cost-effective VoIP solutions for a variety of industries across the United States. From simple desk phones to large-scale call center deployments, DOTVOX makes it happen.
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