DOTVOX Call Center Features

By |2018-03-14T16:27:49+00:00March 13th, 2018|Call Center, VoIP|

DOTVOX’s Call Center solution provides a virtual platform for company supervisors and agents designed to optimize and strengthen business-to-customer relations. Used by companies big and small, our call center services allow businesses and organizations to gain greater control over their services methods — and ultimately their customers’ satisfaction. Below we've highlighted a brief list of [...]

DOTVOX User Dashboard

By |2018-06-13T08:33:25+00:00March 8th, 2018|DOTVOX Service Plans, VoIP|

While it may not be the sexiest feature to highlight, the DOTVOX user dashboard is perhaps one of the most overlooked aspects of the DOTVOX phone system. Why? Because when you’ve got internal IT staff putting out fires left and right or working on mission-critical company projects under a strict deadline, the last thing they need [...]

How AEC Technology & HD Conference Phones Improve Call Quality

By |2018-03-07T23:27:42+00:00March 7th, 2018|Phones, VoIP|

Do you ever have trouble hearing someone on the other end of the phone at work? Or do they sometimes have trouble hearing you? If you're anything like me, not being able to understand what colleagues, clients, or important contacts are saying on the other end of the line is a huge source of anxiety. [...]

DOTVOX Mobile App

By |2018-06-13T08:28:01+00:00March 2nd, 2018|Collaboration, Hosted PBX, VoIP|

Do you provide cell phones to your employees? If not, have you thought about letting your employees use their own phones for work instead? By letting employees use their own smartphones to make business calls, you gain the opportunity to free up significant resources for your company. Using the DOTVOX mobile app, ‎for example, your business will be able [...]

Is Hosted VoIP Cost-Effective Long Term?

By |2018-06-13T07:19:09+00:00March 2nd, 2018|DOTVOX Service Plans, Hosted PBX, VoIP|

Are you worried hosted VoIP might not be the most cost-effective solution for your company in the long term? That's a really common worry for many businesses, so if that sounds like you, you've found yourself in the right place. The reason I say that is because that's still good news! Even though DOTVOX is [...]

Poor Call Quality…Is it Time to Switch Providers?

By |2018-03-05T22:55:04+00:00February 22nd, 2018|Phones, VoIP|

Are your business calls sometimes muffled or spotty? If yes, check this out: DOTVOX, our hosted VoIP phone system, allows you to make phone calls with crystal clear sound quality (called HD Voice in the VoIP industry), making callers sound as if they were right there in the room with you. If you have poor quality [...]

Why put up with Poor Phone Service?

By |2018-03-01T12:55:08+00:00February 15th, 2018|DOTVOX Service Plans, Hosted PBX, VoIP|

Phone services are an afterthought for many businesses—yet those same businesses put up with poor service on a regular basis. Why do you think that is? DOTVOX gives businesses the opportunity to finally reject that trend. Not only does DOTVOX provide a premium VoIP service for companies with HD quality communications in every plan, but we [...]

Company Internal Messaging & Communication

By |2018-02-05T07:07:07+00:00February 1st, 2018|Collaboration, DOTVOX Service Plans, VoIP|

What does your team use for internal messaging and communication? Most companies I talk to use a sprawling combination of 3rd party chat clients, conferencing tools, and other communications software just to collaborate internally. While this may make sense on paper, this hodgepodge of tools actually makes your employees less efficient and costs your company [...]

Video Conferencing Solutions with DOTVOX

By |2018-02-05T06:56:13+00:00January 31st, 2018|Collaboration, VoIP|

When it comes to using video conferencing solutions in your office, you’ve probably used Skype to video chat, right? Maybe Google Hangouts or Slack? They’re no doubt great tools for peer-to-peer video chatting, but they're honestly not super safe in the office, and here's why: Since you either have to a) create yet another account [...]