Guide: How to Reset a Polycom VVX Series Phone

By |2017-12-20T04:54:39+00:00October 28th, 2016|Guides, Phones, VoIP|

How to Factory Reset a Polycom VVX Phone Polycom’s VVX 300, 400, 500, and 600 Series phones are highly popular office phones, serving thousands of businesses, schools, and organizations across the nation daily. So, when the time comes to reconfigure or reset your VVX Series model for whatever reason, follow these easy steps to get [...]

How to Fix Call Echo Issues

By |2017-12-20T04:55:07+00:00October 27th, 2016|Guides, VoIP|

How to Troubleshoot Your Call Echo Problems When you’re in the middle of an important business call, even a small audio distraction can cause a world of pain. Call echo problems, specifically, plague many office workers and can be a significant source of anxiety for those making important calls on a daily basis. So, rather [...]

Call Forwarding Tips for Mobile Workers

By |2017-12-20T05:04:53+00:00August 10th, 2016|Guides, VoIP|

Call Forwarding: Best Practices   With mobile or remote workforces growing more and more common, call forwarding features allowed by a hosted VoIP system can do companies and their out-of-office employees a world of good if utilized properly. Rather than juggling work and personal numbers for each employee, business VoIP solutions allow employees to route [...]

Need Internet Phones? No Problem!

By |2017-12-27T20:33:35+00:00August 5th, 2016|Guides, Hosted PBX, Phones, VoIP|

4 Primary Options for Internet Phones   Businesses switching VoIP providers or adopting VoIP technology for the first time have quite a few device options for their day-to-day voice communications. Rather than buying a boatload of new Internet phones for employees right off the bat, here are a few ways in which businesses can save [...]

Cloud Communications: The Five W’s

By |2017-12-27T20:44:15+00:00June 28th, 2016|Guides, Hosted PBX, VoIP|

Five things to know about cloud communications By now, the term “cloud” is basic knowledge for most businesses. Many companies already leverage cloud storage solutions or host software on the cloud to get remote, secure access to important programs and data. However, when it comes to cloud communications, is your company in the know? The [...]

Switching PBX Solutions is Easy. Here’s How.

By |2017-12-27T21:01:46+00:00May 17th, 2016|DOTVOX Service Plans, Guides, Hosted PBX|

3 Reasons to Change PBX Solutions   When a company is stuck with a crappy office phone service, usually one of two things happen: A). They count down the days until their contract is over, or B). They stick with the bad service because they think it’ll be too difficult, too time-consuming, and/or too expensive to [...]

On Premise PBX vs. Cloud Based PBX: Which is Right For Me?

By |2017-12-27T21:14:24+00:00May 6th, 2016|Guides, Hosted PBX|

Choosing Between On Premise PBX and Cloud Based PBX Systems Whether you’re shopping around or just browsing, we’ve laid out the differences between an on-premise PBX and a cloud based PBX phone system—and what that means for your business. What does PBX stand for? In order for companies to have a working phone system for [...]

VoIP Features: Auto Attendant

By |2017-12-27T21:21:56+00:00April 19th, 2016|Guides, VoIP|

How an Auto Attendant Handles Inbound Calls for Businesses   Whether you’re a large enterprise or a 1-person business, a hosted VoIP auto attendant feature organizes your incoming calls to provide top-notch customer care regardless of your company’s size, industry, or service need. Below we’ve highlighted some of the features that come standard with auto-attendants offered through [...]

How a VoIP BYOD Policy Works for Businesses

By |2017-12-27T21:32:26+00:00March 11th, 2016|Guides, VoIP|

Useful Tips for Implementing a VoIP BYOD Policy In order for businesses and employees to benefit from a cost-effective mobility solution, a VoIP BYOD policy can be implemented to protect the company and its users before giving them the tools to drive business forward with full force.   BYOD Policy Benefits Cost Savings Rather than [...]

VoIP Softphone 101: Uses and Applications

By |2018-02-21T23:48:52+00:00March 4th, 2016|Guides, Phones, VoIP|

Using VoIP Softphone Technology to Your Advantage   Today, companies are finding it easier and more cost-effective to use VoIP headsets rather than handheld desk phones to make calls. Using a VoIP softphone and hands-free technology, employees gain the opportunity to strengthen communication efforts and boost overall productivity—ushering in a new era of worker efficiency. [...]