Guides

/Guides

How One Company Avoided Paying for Two Phone Systems

By |2018-05-25T16:53:44+00:00May 23rd, 2018|Guides, Hosted PBX, Phones, VoIP|

Client Case Study: Illinois Soybean Association COMPANY: Illinois Soybean Association INDUSTRY: Business Association, Agriculture EMPLOYEES: 16 PRODUCT / SERVICES: -DOTVOX Hosted VoIP Consolidated Communications Network Polycom VVX 601 Phones with Video Add-on Hardware Leasing Options Dedicated Support Specialists ABOUT The Illinois Soybean Association (ISA) represents more than 43,000 soybean farmers in Illinois through the state soybean [...]

Mobile Workforce Case Study

By |2018-05-09T16:25:29+00:00May 9th, 2018|Guides, VoIP|

How Hosted VoIP Business Communications Benefits a Mobile Workforce Background Information COMPANY: RE/MAX Independent Office INDUSTRY: Franchise - Real Estate EMPLOYEES: 15 PRODUCT / SERVICES:  DOTVOX Hosted VoIP, Mobile App, Hunt Groups, 24/7/365 Support ABOUT: Based in Kingsport, Tennessee, the family owned and operated RE/MAX real estate office works hard to provide their clients with the most positive real [...]

VoIP Mobile App Features List

By |2018-03-22T23:06:22+00:00March 22nd, 2018|Guides, VoIP|

The Ease of Communications Mobility at Your Fingertips Keep Connected to the Office The DOTVOX mobile app is the out-of-the-office extension that makes mobile communication possible, keeping your employees connected and operating at maximum efficiency using the company’s network. With the app, employees have access to all their normal office communication functions and features – [...]

Multi-Site VoIP Case Study

By |2018-03-21T16:16:50+00:00March 21st, 2018|Call Center, Collaboration, DOTVOX Service Plans, Guides, Phones, Unified Communications, VoIP|

How a Multi-Site Company Benefits from Hosted VoIP Business Communications Leveraging VoIP for Multi-site Offices How DOTVOX helped strengthen key communication points in financial services industry. Background Information Company: Nationwide Leader in Financial Services Industry: Financial Services - Mortgage Lending Employees: ~250 Product / Services: VoIP Phones, DOTVOX Service, Ongoing Support About: Based out of Arizona [...]

Five Things Businesses Need to Know

By |2018-03-15T15:16:42+00:00March 15th, 2018|DOTVOX Service Plans, Guides|

DOTVOX delivers a fully managed, flexible communications service that allows IT to innovate and focus on high value projects since they don’t have to allocate resources to manage their phone system. People across all parts of a business are using mobile devices whether they are working from home, temporarily out of the office, at a [...]

DOTVOX Onboarding Process

By |2018-06-13T08:31:01+00:00March 2nd, 2018|DOTVOX Service Plans, Guides|

If you're curious about what DOTVOX's onboarding process is like, here are a few quick details: We understand proper time management is critical for everyone. So, when we’re onboarding new clients onto a new DOTVOX phone system and/or our virtual fax services, the last thing we want to do is waste everyone’s time with long and [...]

DOTVOX FAQs

By |2018-03-01T12:49:35+00:00February 14th, 2018|DOTVOX Service Plans, Guides|

Whether your phone system is faltering or your service contract is expiring soon, we thought you might like to browse these FAQs to answer a few essential questions like: When should I cancel my current service? How much does DOTVOX cost? What are the contract terms? All that said, let's get started. When Should I Cancel My [...]

Build a Better BYOD Policy: 5 Steps

By |2017-12-20T04:00:03+00:00December 20th, 2017|Guides, VoIP|

In order to successfully implement a VoIP solution for your company, you’ll need a BYOD policy in place. This policy is meant to define which devices and apps your employees can or can’t use, and establish clear guidelines regarding device security, service, and acceptable use policies. Below you’ll find basic tips on how to create [...]

How to Use vFax Services | DOTVOX Virtual Fax

By |2017-12-20T04:52:55+00:00December 8th, 2016|DOTVOX Service Plans, Guides, Virtual Fax|

Guide: How to send a vFax   Shorthand for “virtual fax,” vFax is a modern fax solution that allows businesses to send, receive, and view fax messages virtually rather than using a traditional fax machine line. Broken into two sections below, we’ve included steps on how easy it is to use the DOTVOX fax over IP [...]

Star Code Quick Reference Guide

By |2017-12-20T04:53:51+00:00November 17th, 2016|Guides, Phones, VoIP|

Getting Started with Star Codes   Whether you refer to them as star codes, feature access codes (FAC), or vertical service codes (VSC), here’s a quick short cut guide you or your users can use to access a variety of call functions directly from a phone on the fly. *Note: Depending on your office [...]

DOTVOX