In order to successfully implement a VoIP solution for your company, you’ll need a BYOD policy in place. This policy is meant to define which devices and apps your employees can or can’t use, and establish clear guidelines regarding device security, service, and acceptable use policies.
Below you’ll find basic tips on how to create an effective BYOD policy so you can start mobilizing your workforce – safely and securely.
Step 1: Devices and Support
- Define which devices and operating systems will and will not be supported and allowed for use.
- Decide whether client or app installation and configuration will be done by authorized IT professional or user him/herself.
- Consider which situations constitute technical support and the company’s behalf or the user’s personal carrier.
Step 2: Acceptable Usage
- Define what company deems “acceptable usage.” This includes policies on (but not limited to):
- Sending, receiving, and storing inappropriate or company sensitive material
- Camera/video capabilities
- Website blockage/restrictions
- Declare which apps are required, recommended, allowed, and restricted for company use.
- Describe situations where device usage is appropriate or inappropriate (usage while driving, for example).
Step 3: Device Security
- Consider the following for secure practices:
- Password recommendations/requirements
- Download/installation restrictions
- Access to company data based on user profile
- Establish circumstances in which a data wipe is compulsory.
Step 4: Company Disclaimers
- Compile a list of risks and liabilities the user assumes and is responsible for.
- Define policy for lost or stolen devices.
Step 5: Compensation
- Define situations or scenarios in which a user will or will not be compensated. This can include (but not limited to):
- Contributions to device cost
- Data plan reimbursement
- Supplemental charges (roaming, data overages)